Topic: User Testing

Are you telling your customers to F#@k Off?

Your website might be sending the wrong signals to your visitors, and in this day and age, that's hardly something you can afford to be doing. Here are some steps you can take to make sure your website is doing it's job as the first point of contact for your online customers. Read More ›

How Video User Testing Can Help Improve Your Site

Chances are that if your business sells some type of physical product, you’ve undertaken some degree of testing on that product. Perhaps your business tests each product prior to launch, or maybe there’s an ongoing testing cycle. Even if you’re in the business of selling services but not products, you’ll pay attention to the customer feedback you receive since customer feedback is basically after-the-fact testing of your services.

Take a look inside for some tips about getting started with our favourite kind of testing: Video User Testing. Read More ›

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